VoIP for Business: Why You Should Make the Switch
What could your company accomplish with hundreds, or even thousands, of extra dollars next year?
Offices supplies are always needed. There are probably employees who deserve a holiday bonus. Forbes wrote an article on how free food can boost workplace morale, so maybe pizza lunches are more your speed.
Believe it or not, making the move to Voice over Internet Protocol, or VoIP for business, is a decision that can accomplish all of this for you and more. Here are 4 really good reasons why businesses should move to VoIP.
VoIP is Cheaper Than Landlines
From the outside looking in, combining phone services with Internet probably looks like a recipe for high business expenses.
Fortunately, the good news is that VoIP is actually cheaper than traditional phone services and reports show massive overall savings!
In addition, relying on Internet or data when using VoIP for business also lowers the cost of support for the service.
Get More Bang for Your Buck
With traditional phone companies, a lot of services and phone features come at an extra monthly cost. That's not the case with VoIP.
For businesses that move over to VoIP, features that would've costed a small fortune to implement, such as instant messaging, video conferencing, call logs and call screening, can often be added for free.
Be More Mobile
Anyone who has spent time in business knows that sometimes the client wants to speak with you and only you to resolve an issue. Other times you may have an account that you only want communicating directly with your team.
Whatever the situation may be, VoIP makes it a lot easier to set multiple devices to ring when a call comes in. Using VoIP for business allows you to ensure calls are going to the right people without having to put your life on hold during the process.
VoIP Makes It Easier To Provide Excellent Customer Service
When it comes to customer service, businesses have only one chance to make a good first impression. People don't want to call your business only to end up pushing buttons while arguing with a complicated, automated system.
VoIP allows for more integration with online apps that can perform useful tasks such as pulling up customer information on a PC or allowing for the use of microphones and headphones.
These options make it easier to establish business continuity from the consumer's perspective. The fact that this matter is handled online also has the added bonus of allowing you to review the results and make changes as the need comes up. It doesn't get much better than that.
Conclusion
Remember the savings we talked about earlier?
What if your business could get these savings with one, simple change to your internal processes?
With VoIP, your company saves money, gets access to more features, can customize calling options, and simplifies the process of improving business continuity.
